Frequently Asked Questions

The online marine insurance portal is designed to provide a convenient platform for managing all aspects of your single transit marine insurance policies. It offers features such as policy management, claims, tracking and instant quote generation.
The portal offers the single transit marine insurance policy
Insurance of goods in transit from one place to another by any means of conveyance (Road, Rail, Air & Sea) under a contract of affreightment.
Buyer, seller, import / export merchants, buying agents, etc. . Marine cargo policies cover the interest in the cargo and also extend to cover the interest of any third party who acquired interest upon transfer or ownership, as determined by the terms of sales.
Loss or damage due to inherent vice, delay, insufficiency of packing, wear & tear , etc…
Loss or damage due to inherent vice, delay, insufficiency of packing, wear & tear , etc…
You are also vulnerable to general average losses. In a recent study, it was concluded that a shipper will be involved in a general average incident once every eight years. Without a cargo insurance policy in place, this type of incident could potentially lead to a business ending situation.
Fire, Lightning, Breakage of Bridge, Collision with or by the carrying vehicle, Overturning of carrying vehicle, Derailment or accident or like to carrying vehicle/railway wagon, Non delivery of entire consignment or packets, Theft, Pilferage, Fresh and Rain water damage, Damage by hooks, nails, oil, mud, acids and other extraneous substances, Any other risk not specifically exculded under the policy are covered.
To register on the portal, click on the “register” button on login page. Fill in the required information, including your personal details and policy information to create your account. (hyper link:].
Yes. The online marine insurance portal is mobile-friendly. You can access it on your smart phone or tablet, making it convenient to manage your insurance on the go.
Yes, the online marine insurance portal employs robust security measures to protect your data.
Login to your account and navigate to the “Get a Quote” section. Provide the necessary details and the portal will generate an instant and customized quote based on your requirements. (hyper link:].
Yes, the portal provides a secure payment gateway for premium payments. Navigate to the “Payments” section. Where you can view and settle your premiums conveniently . There are six ways to pay the premium like credit card, debit card, net banking, wallet , UPI, QR code.
Portal has the provision to upload the document through mobile, desktop, laptop, tablet etc. portal will prompt you at appropriate steps to upload the requisite documents.
Claim form (Import / Export / Inland), Copy of invoice (Import / Export / Inland), Copy of LR / BL (Inland), Copy of monetary claim on carrier, sent by registered AD (original slip required) (Import / Export / Inland), Original damage / shortage certificate from the carrier (Import / Export / Inland), Police FIR in case of theft, major loss, major accidents, malicious intent (Inland), Any other document which may be important for processing of the claim (Import / Export / Inland) are important documents to keep handy to submit during any claim submission.
Navigate to the “claim” section on the portal dashboard. Here, you can track the real-time status of your claims, view updates and communicate with our claims processing team.
The standard claim excess is 0.5 % or 1% of consignment value for each & every claim .
On Aapka Transit portal please click on the “Claim Process” which will help you in gathering all the relevant details required for the claim registration
If you experience any difficulties, contact our support team via the “Contact us” section on the portal. Our team is available to assist you with technical issues, general inquiries, or additional supports.
Aapka Transit Teamis available for any kind of support 24x7.